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Updated: Aug 29, 2026
Q & A: 33 Questions and Answers
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| Section | Objectives |
|---|---|
| Customer Needs and Solution Mapping | - Identifying customer communication requirements - Mapping IBM solutions to business needs |
| IBM Lotus Sametime Unified Telephony Solution Overview | - Value proposition of Sametime Unified Telephony - Core features and capabilities |
| Sales Process and Methodology | - IBM sales approach for unified telephony solutions - Solution pitching and objection handling |
| Product Positioning and Competitive Landscape | - Use cases and positioning strategy - Competitive differentiation |
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