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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
B) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
C) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
D) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.

2. What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?

A) Standard Incident Status object
B) Standard State/Province object
C) Standard Countries object
D) Custom Object Menu-ONLY objects
E) Custom Fields (Menu type)
F) CustomObject Menu fields

3. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option B
B) Option D
C) Option A
D) Option C

4. Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)

B)

C)

D)

E)

A) Option B
B) Option E
C) Option D
D) Option A
E) Option C

5. Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

A) RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
B) An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
C) Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
D) RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.

Solutions: