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EXIN ITIL-German - ITIL V3 Foundation (ITIL Deutsch Version)

Updated: Oct 27, 2026

Q & A: 505 Questions and Answers

ITIL Deutsch Braindumps VCE
  • Exam Code: ITIL-German
  • Exam Name: ITIL V3 Foundation (ITIL Deutsch Version)

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EXIN ITIL Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: The Four Dimensions of Service Management- Organizations and people
- Value streams and processes
- Partners and suppliers
- Information and technology
Topic 2: ITIL Practices Overview- Technical management practices
- General management practices (e.g., incident, change, problem management)
- Service management practices
Topic 3: ITIL Service Value System (SVS)- Guiding principles
- Service value chain
- Continual improvement
- Governance
Topic 4: Key Concepts of Service Management- Value, outcomes, costs, and risks
- Services and service relationships

EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:

Question #1

Was ist als eine Komponente definiert, die verwaltet werden muss, um einen IT-Dienst bereitzustellen?

  • A. Ein Konfigurationselement (CI)
  • B. Ein Vorfall
  • C. Eine Serviceanfrage
  • D. Ein IT-Asset
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Welche Aussage zum Ergebnis ist RICHTIG?

  • A. Ergebnisse nutzen Aktivitäten, um materielle oder immaterielle Leistungen zu erbringen
  • B. Ergebnisse geben den Servicekonsumenten Sicherheit hinsichtlich der Produkte oder Dienstleistungen
  • C. Ergebnisse helfen einem Servicekonsumenten, die Kosten einer bestimmten Aktivität einzuschätzen
  • D. Ergebnisse hängen von den Leistungen ab, die einem Stakeholder Ergebnisse liefern
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Identifizieren Sie die fehlenden Wörter im folgenden Satz.
Wenn sich eine Organisation dazu entschlossen hat, einen Service zu verbessern, sollte sie zunächst Folgendes in Betracht ziehen: [?].

  • A. überarbeitete Prozesse
  • B. vorhandene Informationen
  • C. neue Methoden
  • D. zusätzliche Messungen
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Was ist der Zweck der Praxis „Überwachung und Ereignismanagement“?

  • A. Um Dienste und Dienstkomponenten systematisch zu beobachten und ausgewählte Zustandsänderungen aufzuzeichnen und zu melden
  • B. Minimieren Sie die negativen Auswirkungen von Vorfällen, indem Sie den normalen Servicebetrieb so schnell wie möglich wiederherstellen
  • C. Um sicherzustellen, dass genaue und zuverlässige Informationen zur Konfiguration von Diensten verfügbar sind, wann und wo sie benötigt werden
  • D. Zum Schutz der Informationen, die das Unternehmen zur Ausübung seiner Geschäftstätigkeit benötigt
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Welche Vorgehensweise sorgt für Transparenz bei den Services der Organisation, indem sie die Serviceleistung erfasst und darüber berichtet?

  • A. Dienstkonfigurationsverwaltung
  • B. Service-Level-Management
  • C. Servicedesk
  • D. Serviceanforderungsverwaltung
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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