Mock examination available in Windows operation system

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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. A new MFP is installed, but the customer has not provided an IP address. Which of the following methods is the BEST way to attach the MFP to the network?

A) Let the MFP automatically assign itself an address.
B) Use the DHCP feature to acquire an IP address.
C) Find another printer and use its IP address.
D) Make up an address until one can be assigned by the customer.

2. The customer reports that their MFP jams from one paper source, but works properly from the others. How can the technician begin to resolve the issue?

A) Review the error logs for what types of errors the device has had.
B) Replace the failed tray with a new one.
C) Limit the customer to use only the working paper sources.
D) Replace the paper feed rollers.

3. If the paper is jamming in the paper tray, which of the following actions should be performed?
(Select TWO).

A) Check the photoconductor for contamination.
B) Check the paper tray guides for proper alignment.
C) Check the fuser exit roller for excess wear.
D) Check the registration roller for excess wear.
E) Check the feed unit rollers for excess wear.

4. Which of the following is the BEST reason why the laser unit should only be tested while inside the machine?

A) The laser beam needs to be kept level.
B) The polygon motor creates excessive noise levels and can damage hearing.
C) Laser units can be damaged by exposure to sunlight.
D) The emitted light can cause damage to eyes.

5. Which of the following copy defects would result from severely contaminated mirrors?

A) Light copies
B) Ghosting
C) Dark streaks
D) Dark copies

Solutions: