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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

A) Add a new step to your workflow calling out what has changed since the previous iteration.
B) Delete your workflow and create a new workflow with the updated project information.
C) Unpublish your workflow, modify the workflow steps, and republish your workflow.
D) Download the workflow file, edit the JSON file, and import the updated workflow file.

2. During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.
The original channel creators are no longer at the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?

A) Use your preference menu to create an automatic keyword notification for IT and BT.
B) Join all public IT channels and request access to private channels in order to update the channel settings.
C) Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.
D) Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.

3. You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?

A) Survey a selection of end users to determine whether existing knowledge networks are already in place.
B) Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
C) Develop a Champions Network of interested users to help share the design with others.
D) Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.

4. What actions can Channel Managers take on channels they are assigned?

A) Convert channels from public to private
Restore a deleted channel
Access audit logs in Slack
B) Add, remove, and edit user roles
Rename or archive channels
Add and manage other Channel Managers
C) Convert channels from public to private
Restore a deleted channel
Add and manage other Channel Managers
D) Convert channels from public to private
Rename or archive channels
Add and manage other Channel Managers

5. Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.
Current situation:
* Marketing team: one workspace with hundreds of channels and customizations.
* Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.
What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)

A) Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.
B) Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as
"Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is.
C) Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.
D) Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.

Solutions: