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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Total membership
B) Guests
C) Members who posted
D) Full members

2. You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

A) Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
B) Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.
C) Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
D) Funnel all requests to a public channel for admins where they can coordinate ownership of each request.

3. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The channel is public but in a workspace that not all users belong to.
B) The channel is private.
C) The users have not enabled Slack Connect.
D) The users have accidentally filtered their search results.

4. Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?

A) Send end-user communication requiring people to only use existing grid workspaces.
B) Create an admin channel for new workspace requests.
C) Automatically deactivate users who try to create new workspaces outside of the grid.
D) Enable domain claiming.

5. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a private multi-workspace channel.
B) It will be converted to a single workspace channel in the migrating workspace.
C) It will be converted to a public multi-workspace channel.
D) It will remain as a Slack Connect channel.

Solutions: