Operational Procedures (23%):

• In a given scenario, use remote access technologies.
• Compare and contrast best practices connected to different types of documentation;
• In a given scenario, implement fundamental change management in best practices;
• In a given scenario, use the appropriate communication methods and professionalism;
• In a given scenario, implement fundamental disaster prevention and recovery techniques;
• Explain the processes involved in addressing prohibited activity/content, policy concepts, licensing, and privacy;
• Define the fundamentals of scripting;
• Explain basic safety procedures;
• Explain environmental effects and relevant controls;

These are the topics required to be studied in preparation for the CompTIA 220-1002 exam. The candidates must understand these concepts to enhance their performance in the certification test. When it comes to preparation resources, CompTIA offers various training tools, such as virtual labs, instructor-led training courses, video tutorials, and study guides.

How Many Points Should You Get to Pass Your Test?

Eventually, you need to ensure that you score at least 700 points to get the A+ certification.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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Operating Systems (27%):

• Compare and contrast the common OS types and their functions;
• Use relevant Microsoft operating system tools and features in a given scenario;
• Summarize the considerations and upgrade techniques for the general operating system installation;
• Use relevant Microsoft command-line tools in a given scenario;
• Use Microsoft Windows Control Panel utilities within a given scenario;
• In a given scenario, use the features and tools of Linux or Mac OS desktop/client operating systems.
• In a given scenario, configure Microsoft Windows networking for a client or on a desktop;
• Compare and contrast the features of different versions of Microsoft Windows;
• Summarize the concepts of installation and configuration of apps;