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Updated: Jul 29, 2026
Q & A: 84 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio | - Overview of HP imaging and printing products - Product features and capabilities |
| Topic 2: Printing Technologies and Concepts | - Printing technologies fundamentals - Imaging and printing solution benefits |
| Topic 3: Customer Needs and Solutions | - Matching HP solutions to customer business needs - Identifying customer requirements |
| Topic 4: HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
1. Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
A) HP Easy Printer Care
B) HP Jetdirect networking
C) HP ImageREt technology
D) balanced deployment
E) Total Cost of Ownership calculator
2. Which tools are available for select HP Partners to find IPG strategy information and detailed marketing and sales materials for HP imaging and printing products? (Select two.)
A) the HP IPG electronic Instant Reference Guide
B) the HP Printing Sales Guide
C) HP sales representatives
D) the HP IPG Academy
E) the HP Partner Forum
3. What is a characteristic to look for in a potential imaging and printing customer?
A) concentration of knowledge workers
B) no change in industry
C) stable workforce (not growing)
D) reduction of jobs
4. Which key business printing technology trends are discussed in this course?
A) MFP, networking, and AIO
B) digital fax, cluster print, and AIO
C) VOIP, color, and copying
D) color, convergence, and networking
5. What is the key driver in a transactional type of sale?
A) perceived customer benefits
B) the product
C) the customer
D) long-term planning
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |
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