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Oracle 1Z0-1038-21 Exam Syllabus Topics:

Oracle Service Center 2021 Implementation Essentials Sample Questions:

1. Which statement correctly differentiates between a bulk operation and a batch operation?

A) A bulk operation performs the same operation on a single object, whereas a batch operation performs multiple operations on multiple objects.
B) A bulk operation performs multiple operations on the same object, whereas a batch operation perform the same operation on multiple objects.
C) A bulk operation performs a single operation, whereas a batch operation performs a single operation on a single object.
D) A bulk operation performs the same operation on multiple objects, whereas a batch operation performs multiple operations.

2. Which two are non-CRUD operations?

A) ResetContactPasswordResponseMsg = Binding.ResetContactPassword(ID ContactID);
B) UpdateResponseMsg = Binding.Update(RNObject[] Objects,UpdateProcessingOptions ProcessingOptions);
C) ReturnRawResult, bool DisableMTOM, outbyte[] FileData);RNObject[] rnObjects = _client.Get(clientlnfoHeader, objects, options);
D) CSVTableSet results = RunAnalyticsReport(AnalyticsReport ReportObject, int Limit, int Start, string Delimiter, bool ReturnRawResult, bool DisableMTOM, out byte[] FileData);
E) CSVTableSet = Binding.QueryCSV(string Query, int PageSize, string Delimiter, bool
F) RNObject[] = Binding.Create(RNObject[] Objects, CreateProcessingOptions Options);

3. How can you enable add-ins to run locally without uploading it to theserver?

A) Configuration > Staff Management > Profiles > Required Profile > Select Developer Mode.
B) Configuration > Site Configuration> Addin Manager > Required Profile > Select Developer Mode.
C) Configuration > Site Configuration > Addin Manager > Required Profile > Interfaces > Select Developer Mode.
D) Configuration > Staff Management > Profiles > Required Profile > Interfaces tab, Addin tab > Select Developer Mode.

4. Which three statements are true about add-ins?

A) They always run locally to access local data.
B) They are written in the C# .NET programming language with the templates provided by Oracle Service Cloud.
C) They always run locally on the machines on which the desktop application runs.
D) They can be designed to create visualcomponents and not perform any integrations.
E) They are the visual areas of Oracle Service Cloud Agent Desktop.
F) They canbe added to the Custom Portal area of Oracle Service Cloud.

5. A malfunctioning add-in can prevent the Service Console from functioning properly. It can also block administrators from logging in to the system to remove the malfunctioning add-in. Whichtwo actions will remove the malfunctioning add-in?

A) Log out of the interface and log in again.
B) Exit the administration interface without completing the normal logout process.
C) Use Safe mode when logging in to the application.
D) View the add-in's log files and rectify the issue.

Solutions: