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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Contact policies
B) Engagement policies
C) Context weighting
D) Business levers

2. DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

3. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

4. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A) Create and configure the real-time container
B) Create the action and its web treatment
C) Define customer contact policies
D) Set up business structure to Sales/CreditCards
E) Define customer engagement polices

5. U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?

A) Change the cutoff value in the results tab of the scorecard model
B) Map the score value in the decision strategy to "<=200".
C) Change the cutoff value in the results tab of the scorecard decision component
D) Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"

Solutions: