A PMO professional is supporting project managers who are engaged in launching a new advertising campaign for a marketing agency. One of the project managers seeks guidance on effectively managing the stakeholders to ensure project success and client satisfaction.
What should the PMO professional do?

• A. Tailor communications to the stakeholders who are directly impacted by the project outcomes.
• B. Prioritize communication efficiency by limiting communication to weekly stakeholder surveys focused on stakeholders ' concerns.
• C. Maintain multiple lines of communication with all stakeholders to gather feedback, address concerns, and develop solutions.
• D. Keep communication with stakeholders at a high level to avoid overwhelming them with too many project details.

A PMO professional is leading a new PMO that aims to enhance organizational PMO maturity. When the PMO professional presents the roadmap to the board of directors, one of the executives says that no resources are available to work with the PMO.
What should the PMO professional do to avoid this situation in the future?

• A. Include a management reserve in the plan to recruit resources when needed.
• B. Assess previous project plans to calculate the number of resources required.
• C. Engage with key stakeholders during planning to evaluate the project resources.
• D. Invite the executive to engage with the board to understand the resource requirements.

A PMO professional is establishing a new PMO and needs to determine the optimal team composition to effectively deliver the planned PMO services. The PMO professional needs to consider both the number of team members required and the necessary skills and competencies to ensure successful PMO operation.
What should the PMO professional focus on to achieve this goal?

• A. Implement a phased approach, starting with a small core team and gradually expanding as the PMO ' s responsibilities and workload increase.
• B. Perform a workload analysis to estimate the effort required for each PMO function and determine the corresponding headcount needs.
• C. Adopt a competency model that addresses the capabilities needed and then assess the number of potential team members against that model.
• D. Conduct a benchmarking study to analyze the team structures and competency profiles of successful PMOs in other organizations.

A bank ' s PMO is responsible for project management governance and for supporting project managers across the organization. The bank is revising its strategic plan to respond to competitors ' changes. The revised plan will affect the PMO governance structure and most of the bank ' s projects. The PMO professional has been tasked with preparing the organization for the strategic changes.
What should the PMO professional do?

• A. Ensure that any changes from the strategic levels remain confidential for as long as possible to avoid creating panic in the organization.
• B. Recommend which projects should be canceled, based solely on the projects ' budgets, before the strategic plan revision is complete.
• C. Transmit changes from the strategic levels and identify projects that might need to reconsider budget, schedule, risks, and other factors.
• D. Call an urgent meeting with all the bank ' s project managers and sponsors and update the project charters before the strategic plan is revised.

A new PMO has been started in a medium-sized retail company that has several concurrently running strategic projects. A team of project managers with no PMO experience has been assigned to the new PMO.
Which two actions should the PMO professional take to help the project managers prepare for their roles?
(Choose 2)

• A. Explain how they should understand the PMO ' s customers ' needs first so they know what to focus on.
• B. Coach and mentor the project managers in managing the company ' s strategic projects.
• C. Explain that being part of a PMO requires extensive experience in the company ' s business sector.
• D. Conduct orientation sessions to raise the project managers ' awareness about the organization of a PMO.
• E. Explain that being a part of a PMO requires high-level project management competencies.