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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers

A) User records are missing. Penal & Pep ore
B) The portal role record has not been created.
C) The portal profile record has not been created.
D) Contact records have not been created.

2. Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers

A) Write custom code
B) Download an app from AppExchange
C) Edit the default navigation
D) Fix the header's Position.

3. How can records owned by Customer Community users be shared with internal users?

A) Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
B) Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
C) Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
D) Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.

4. The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, Asper the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers

A) Default point system and set of reputation levelsbecome available.
B) Inactive and active members are assigned default reputation points.
C) Chatter influence is removed from the Contribution section on the Profile page.
D) Customer portal members gain theability to provide badges to other members.

5. Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?

A) Create a Community moderator with Delete permissions.
B) Create a Community moderator with Approval permissions.
C) Create a moderation rule with the appropriate member criteria.
D) Create a moderation rule with the appropriate content criteria.

Solutions: