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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Salesforce Platform UX Implementation | | - Declarative UX Configuration
- Lightning Design System (SLDS)
- Mobile UX and Responsive Design
|
| Discovery | 13% | - Business Value of Salesforce UX
- Salesforce UX Personas and Processes
- User Needs and Requirements Gathering
- Research Methods and Tools
|
| UX Fundamentals | 16% | - Branding and Visual Design Impact
- Accessibility and Inclusive Design
- Human-Centered Design Principles
- Usability and Information Architecture
|
| Prototyping & Validation | | - Prototyping Methods
- Usability Testing and Iteration
|
| Design Strategy & Solutioning | | - Journey Mapping and Experience Design
- Problem Definition and Scoping
|
Salesforce Certified Platform User Experience Designer Sample Questions:
1. A UX Designer wants to customize the end user's Salesforce app experience.
Which administrative capability should be used for mobile navigation menu setup?
A) Menu tabs can be based on different user types.
B) Menu tabs visibility is based on user location.
C) Menu tabs can be Visualforce and Lightning pages.
2. Cloud Kicks (CK) is implementing its brand style guide using out-of-the box Experience Builder features. CK wants to avoid custom solutions.
Which declarative option could be used?
A) Update global CSS.
B) A Apply brand fonts and colors.
C) Use a different template.
3. Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
A) Improve form security by adding a challenge-response test.
B) Create a three-column grid to reduce the form length.
C) Add section headers to visually separate fields into groups.
D) Replace field labels with placeholder text.
4. Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
A) Custom video component
B) Docked prompt using In-App Guidance
C) Utility bar with embedded video
D) Lightning Path component
5. A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?
A) They use standard CSS properties to easily style base and custom components.
B) They use custom CSS properties to directly style HTML elements.
C) They use standard CSS properties to directly style HTML elements.
D) The use custom CSS properties to easily style case and custom component.
Solutions:
Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |