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NEW QUESTION # 14
During what step of the Fundamental Test Process should you define the methods to be used to collect test metrics? [1]
- A. Closure
- B. Planning
- C. Execution
- D. Analysis
Answer: B
Explanation:
The correct answer is B. Planning. This is because test metrics are quantitative measures that are used to monitor and control the test process, and to evaluate the test results and quality. Test metrics should be defined during the planning step of the Fundamental Test Process, which is the activity of establishing the test objectives, scope, approach, resources, schedule, and deliverables. By defining the methods to be used to collect test metrics during the planning step, the test team can ensure that the test metrics are aligned with the test plan and the project goals, and that the data collection process is consistent and efficient. Test Metrics - ISTQB not-for-profit association References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Test Metrics - ISTQB not-for-profit association
NEW QUESTION # 15
Instead of having an independent test team within the company, the company is considering to outsource testing. What are THREE key challenges that are typical for outsourcing? 1 credit
- A. Test environment more complex
- B. Define expectation for tasks and deliverables
- C. Applying test automation
- D. Clear channels of communications
- E. Audit trail from requirements to test cases
- F. Testing of non-functional requirements
- G. Possibly different cultures
Answer: B,D,G
Explanation:
Topic 7, Scenario 7 "Test Estimation"
You have been contracted to manage the acceptance testing of a new computer-based reservation system for a travel agency. You have provided an approximate budget estimate for the testing project based on previous experience with similar sized projects. However, the management of the parent company of the travel agency will not commit to the budget until detailed cost estimates are provided.
The reservation system is being developed by a third party However, detailed specifications of the software are available, as well as an estimate of the total effort that will be spent in developing the software. The software is to be delivered in four increments, and the functionality to be delivered in each increment has already been agreed on.
NEW QUESTION # 16
IEEE 1028 also defines "management review" as a type of review. What is the main purpose of a management review? 1 credit
- A. To monitor progress, assess the status of a project, and make decisions about future actions
- B. Provide independent evaluation of compliance to processes, regulations, standards etc.
- C. Establish a common understanding of requirements
- D. Align technical concepts during the design phase
Answer: A
NEW QUESTION # 17
Which of the following is a characteristic of good testing in any life cycle model? 1 credit
- A. All document reviews involve the development team.
- B. Analysis and design of tests begins as soon as development is completed.
- C. Each test level has test objectives specific to that level.
- D. Some, but not all, development activities have corresponding test activities.
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 18
Your company is installing a third-party enterprise-wide business software package. This is the first time the company has done anything like this.
Which technique would be the best one to use to estimate the testing effort? [3]
- A. Review of the installation guide
- B. Past experience with in-house projects
- C. Estimated developer effort and lines of code
- D. Industry averages
Answer: D
NEW QUESTION # 19
Which of the following aspects should test progress metrics be mapped to? [1]
- A. Post-implementation defect discovery rate
- B. Defect resolution rate
- C. Lines of code
- D. Exit criteria
Answer: D
Explanation:
Test progress metrics should be mapped to exit criteria to ensure that the testing process aligns with the predefined standards for completion. Exit criteria typically include conditions such as coverage of test cases, pass rates, and the resolution of major defects, which are essential for determining the end of the test phase.
References:The ISTQB Advanced Level Test Manager syllabus includes the evaluation of exit criteria as part of the test monitoring and control process1. It is crucial for test managers to define and evaluate these criteria to ensure that the testing objectives have been met and that the product is ready for releas
NEW QUESTION # 20
Instead of having an independent test team within the company, the company is considering to outsource testing. What are THREE key challenges that are typical for outsourcing? 1 credit
- A. Test environment more complex
- B. Define expectation for tasks and deliverables
- C. Applying test automation
- D. Clear channels of communications
- E. Audit trail from requirements to test cases
- F. Testing of non-functional requirements
- G. Possibly different cultures
Answer: B,D,G
NEW QUESTION # 21
Which of the following is NOT a typical key challenge for testing in a RAD based development approach? 1 credit
- A. No complete requirements specification
- B. Time-boxing
- C. Re-usable test scripts for (automated) regression testing
- D. Project management and control
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 22
You have been given responsibility for the non-functional testing of a safety-critical monitoring & diagnostics package in the medical area. Which of the following would you least expect to see addressed in the test plan? 1 credit
- A. Reliability
- B. Availability
- C. Portability
- D. Safety
Answer: C
Explanation:
Explanation/Reference:
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NEW QUESTION # 23
You have been given responsibility for the non-functional testing of a safety-critical monitoring & diagnostics package in the medical area. Which of the following would you least expect to see addressed in the test plan? 1 credit
- A. Reliability
- B. Availability
- C. Portability
- D. Safety
Answer: C
NEW QUESTION # 24
Given is the following defect removal chart reported at the end of system testing - showing total defects detected and closed defects (fixed and successfully retested). A number of open defects are classified as critical. All tests have been executed.
Based on the chart above, what is the most appropriate next test phase? 1 credit
- A. Another system test cycle to verify defect resolution
- B. Acceptance testing to verify operational requirements
- C. Acceptance testing to verify the business process
- D. Requirements testing as part of testing regulatory compliance
Answer: A
NEW QUESTION # 25
Which of the following is a benefit of independent testing? 1 credit
- A. Developers do not have to take as much responsibility for quality.
- B. Code cannot be released into production until independent testing is complete.
- C. Independent testers find different defects and are unbiased.
- D. Testing is isolated from development.
Answer: C
NEW QUESTION # 26
A number of options have been suggested for the level of independence to be employed for the testing on the next project, and are shown below.
i. External test specialists perform non-functional testing.
ii. Testing is outsourced.
iii. Testing is carried out by the developer.
iv. A separate test team carries out the testing.
v. Testing is performed by the business.
vi. Testing is performed by a different developer.
Which of the following orders the above in a correct order of independence? 1 credit
- A. ii, i, v, vi
- B. i, ii, iv, vi
- C. ii, v, i, iii
- D. i, iv, v, vi
Answer: A
Explanation:
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Explanation:
NEW QUESTION # 27
You are a Test Manager on a new project. The software that is being created will be used to control the projectors in movie theaters. This is a time critical project because the software must be released before the Christmas holiday season which has the highest movie attendance of the year.
You have decided to implement a review process for the work products that are a part of this release to save both time and money. In order to expedite the training, you brought in a consultant to train the participants and moderators in proper review processes. Your team is enthusiastic about participating in the reviews.
Your manager is questioning the money you have spent on this training effort. He wants to know how you intend to justify the expense when you present your numbers at the annual budget meeting in February.
What would be a reasonable way for you to justify the cost of the training and the reviews when you present your information at the budget meeting? [3]
- A. Show the defects that were found in the review sessions and show the cost of quality regarding the perfect phase containment for those caught defects.
- B. Explain that the reviews are a way of expanding the knowledge of your people and will motivate them to work harder and faster, thus saving money for the company.
- C. Calculate the ROI using the difference between the cost of the reviews and the cost of dealing with defect escapes.
- D. Compare the production defects from the previous project to the production defects from this project and explain the cost benefits due to the defect reduction in production.
Answer: C
Explanation:
The cost of the training and the reviews can be justified by showing the return on investment (ROI) that they generate. ROI is a measure of the profitability of an investment, calculated by dividing the net benefit by the cost1. The net benefit of the training and the reviews is the difference between the cost of the reviews and the cost of dealing with defect escapes. Defect escapes are defects that are not detected during the review process and are found later in the development or testing phases, or even in production. The cost of dealing with defect escapes includes the cost of rework, testing, debugging, deployment, customer support, and potential loss of reputation or revenue2. The cost of the reviews includes the cost of the training, the time spent by the reviewers and moderators, the tools and resources used, and the overheads3. By calculating the ROI, you can demonstrate how much money the training and the reviews have saved or earned for the company, compared to the alternative of not conducting them. Therefore, option D is the correct answer. Option A is incorrect because comparing the production defects from the previous project to the production defects from this project does not account for the cost of the reviews or the cost of dealing with defect escapes in other phases. Option B is incorrect because showing the defects that were found in the review sessions and the cost of quality regarding the perfect phase containment for those caught defects does not account for the cost of the training or the cost of dealing with defect escapes in production. Option C is incorrect because explaining that the reviews are a way of expanding the knowledge of your people and motivating them to work harder and faster is not a quantifiable or verifiable way of justifying the cost of the training and the reviews. References: 1:
ISTQB Glossary, Return on Investment 2: ISTQB Advanced Level Test Manager Syllabus, Section
2.3.2 3: How to manage formal reviews & management audits? Skills, metrics ...
NEW QUESTION # 28
What is the Risk Priority Number for risk item number 2? 2 credits
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 29
Based on the information given in the scenario, identify how the team could be improved most effectively? 2 credits
- A. By providing specific training on the systems being tested
- B. By providing a workshop on test design techniques
- C. By providing training on reviewing requirements
- D. By providing training in the payroll domain
Answer: B
NEW QUESTION # 30
The business has asked for a weekly progress report. Which of the following would be appropriate as a measure of test coverage? 2 credits
- A. Percentage of test iterations completed
- B. Percentage of countries that have test scenarios
- C. Percentage of planned hours worked this week
- D. Percentage of business requirements exercised
Answer: D
Explanation:
Topic 11, Scenario 11 "Incident Management"
The following is the current incident handling process in used at the company.
Step 1: Incident is documented in the incident Tile with the following information:
-Software module or area where the fault occurred
-Who has reported the fault
-Hardware configuration used for the test that found the fault
-The sequential incident number (1 greater than the last one recorded)
Step 2: Developer assigned to fix the fault Step 3: Developer fixes the fault Step 4: Developer signs off the incident as closed, and it is then removed from the incident file
NEW QUESTION # 31
Risks should be constantly reviewed. Given the current situation, which one of the following factors is most likely to lead to a revised view of product risk? 3 credits
- A. The concerns over the user interface may lead to changes to the interface which cannot be implemented by development in time for the second test iteration.
- B. The delivery of the application without the interface changes may upset the user community.
- C. The method used for test estimation is not accurate enough and hence the money spent on testing exceeded its budget.
- D. The concerns over the user interface raises the likelihood of a risk in that area and increases the amount of test effort needed for the user interface, thereby limiting the test effort available for other parts of the test management tool.
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 32
You are the Test Manager for a critical system and are using a risk-based approach for this project.
Which of the following would most clearly convey the current status to project stakeholders? [3]
- A. A scatter chart showing test execution status
- B. A pie chart showing residual risk
- C. A bar graph showing defect density
- D. A Pareto graph showing requirements coverage
Answer: B
Explanation:
The most clear way to convey the current status to project stakeholders is to use a pie chart showing residual risk. This is because a risk-based approach focuses on identifying, analyzing, and prioritizing the risks that may affect the quality of the system, and allocating testing resources accordingly. A pie chart can visually represent the proportion of each risk category (such as high, medium, or low) in the overall risk profile, and show how much risk has been reduced or remains after testing. This can help the stakeholders to understand the current level of confidence in the system, and the potential impact of any remaining risks. References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Managing the Test Team - ISTQB not-for-profit association
NEW QUESTION # 33
Select THREE issues from the options provided that should at least be raised. 1 credit
- A. Has there been sufficient comparison of tools?
- B. Which project will be selected to perform the tool pilot?
- C. Is customized training available?
- D. Do we have a set of tool requirements to validate the tool against?
- E. What are the problems we are trying to address?
- F. How will the implementation be organized?
- G. How will the change process be managed?
Answer: A,D,E
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 34
You are reviewing the project's traceability matrix after the first cycle of testing. You have discovered that new requirements have been introduced and others have changed.
What should you do? [2]
- A. Re-assess the test coverage.
- B. Update the "lessons learned" document to avoid future issues similar to this.
- C. Ask for more time and budget for testing.
- D. Assign the new requirements to a maintenance release, update the test documentation for the changed requirements.
Answer: A
Explanation:
The best action that you should take in this situation is to re-assess the test coverage. This is because the traceability matrix is a document that shows the relationship between the requirements and the test cases, and it can be used to measure the test coverage, which is the degree to which the requirements are tested. If new requirements have been introduced and others have changed, the test coverage may be affected, and some test cases may become obsolete or incomplete. Therefore, you should re-assess the test coverage and update the test cases accordingly, to ensure that the testing is consistent with the current requirements and the test objectives. Traceability Matrix - ISTQB not-for-profit association References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Traceability Matrix - ISTQB not-for-profit association
NEW QUESTION # 35
Which of the following is a valid drawback of independent testing? 1 credit
- A. Independent testers need extra education and always cost more.
- B. Independent testers will become a bottleneck and introduce problems in incident management.
- C. Developer and independent testing will overlap and waste resources.
- D. Developers loose the sense of responsibility and independent testers may become a bottleneck.
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION # 36
In general which part of the testing activity is most difficult to estimate? 1 credit
- A. Test management
- B. Test execution
- C. Test planning
- D. Test design
Answer: B
NEW QUESTION # 37
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