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NEW QUESTION # 70
If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?
- A. Obtain recognition
- B. The campaign
- C. Confirm interest
- D. Make a connection
Answer: C
Explanation:
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Union Organization
NEW QUESTION # 71
The FLSA requires employers to pay nonexempt employees for time spent where?
- A. At home while waiting to be called to work
- B. Commuting to work
- C. At work reading a book while waiting for an assignment
- D. Attending a voluntary training program
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
Answer option C is correct.
A nonexempt employee who is waiting for an assignment while at work must be paid for the time spent waiting. See Chapter 6 for more information.
Chapter: Compensation and Benefits
Objective: Compensation
NEW QUESTION # 72
In the _______ supervisors meet with their staff for updates and coordination of activities.
- A. Department staff meetings
- B. Managers meetings
- C. Town hall meetings
- D. Brown-bag lunches
Answer: A
Explanation:
Answer option A is correct. Chapter: Employee and Labor Relations Objective: Employee Relations
NEW QUESTION # 73
Robert is the HR Professional for his organization. June, Robert's supervisor, assigns Robert for completing and filing the EEO-1 Report for the organization. What is the EEO-1 Report?
- A. It is a report that all employers must submit to the Department of Labor defining the race, social security identification number, and income of all employees in the organization.
- B. It is a report that all employers must submit to the Department of Labor defining the race and income of all employees in the organization.
- C. It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees the organization employs.
- D. It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.
Answer: D
Explanation:
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation
NEW QUESTION # 74
Which of the following is the enforcement agency for compensation?
- A. Department of Labor (DOL)
- B. Wage and Hour Division
- C. Equal Employment Opportunity Commission (EEOC)
- D. Employment Standards Administration
Answer: A
Explanation:
Explanation/Reference:
Answer option A is correct.
Chapter: Compensation and Benefits
Objective: Benefits
NEW QUESTION # 75
Which of the following points is important to effective lobbying: that is, attempting to influence or persuade an elected official to pass, defeat, or modify a piece of legislation?
- A. Making big financial contributions
- B. Beginning by using persuasion to convince the elected official to accept your position
- C. Letting the elected official choose a solution rather than present a proposal solution
- D. Learning how the legislative and political process works
Answer: D
Explanation:
Answer option A is correct.To be effective, most experts agree that it is best to first do your homework: that is, learn how the legislative and political process works. In this way, you can participate effectively in the process. Persuasive skills (B) are useful in presenting your point of view. (C) Big financial contributions are often used by lobbyists to ensure that elected representatives will listen to their points of view. Lobbyists prefer to present a proposed solution to elected officials (D). See Chapter 3 for more information. Chapter: Business Management and Strategy Objective: Legislative and Regulatory Processes
NEW QUESTION # 76
John's organization has collected several applications for an employment position within his organization.
The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
Explanation/Reference:
Answer option D is correct.
The Privacy Act of 1974 requires organizations to keep EEO-related matters private. This law is designed to protect the information the candidate has given to the organization as part of the application for the employment position.
Answer options C, B, and A are incorrect. These are not valid years from the Privacy Act of 1974.
Chapter: Workforce Planning and Employment
Objective: Strategic Workforce Planning
NEW QUESTION # 77
You are a HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which report is collected on odd-number of years from state and local governments?
- A. EEO-3 Report
- B. EEO-4 Report
- C. EEO-1 Report
- D. EEO-5 report
Answer: B
Explanation:
Explanation/Reference:
Answer option A is correct.
The EEO-4 Report, formally known as the state and local government report, is collected on odd years.
Answer option C is incorrect. The EEO-1 Report is collected yearly for firms with 100 or more employees. It reports the race, ethnicity, gender, and job distribution of the organization.
Answer option D is incorrect. EEO-3 Report, formally known as the Local Union Report, is collected on even years.
Answer option B is incorrect. This report, formally known as the Elementary-Secondary Staff Information Report, is collected by the EEOC, the Office for Civil Rights, and the national Center for Education Statistics of the Department of Education. It is collected on even-number of years for school districts with
100 or more employees.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation
NEW QUESTION # 78
As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. A manager has promised Ted that if he resigns from his position, the manager will hire Ted in a new, more lucrative position. Ted agrees and resigns, but the manager doesn't follow through with his promise. Ted is now out of work. This scenario is an example of which of the following?
- A. Constructive discharge
- B. Respondeat superior
- C. Promissory estoppel
- D. Express contract
Answer: C
Explanation:
Explanation/Reference:
Answer option D is correct.
When an employer makes a conditional promise of employment but doesn't follow through on the promise, it's considered promissory estoppels.
Answer option B is incorrect. The Latin phrase respondeat superior means "let the master answer." It means the employer can be held liable for the actions of the employee.
Answer option A is incorrect. A constructive discharge is a workplace environment that's so hostile the employee feels obligated to quit.
Answer option C is incorrect. An express contract is a verbal contract, such as, "You'll have a job as long as we're in business" that may negate the employment at will relationship.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation
NEW QUESTION # 79
If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond?
- A. Allow the employee to dress in ethnic clothing with sufficient advance notice.
- B. Only allow the clothing on casual dress days, when other employees are also allowed to dress outside of policy guidelines.
- C. Refuse the accommodation based on business necessity.
- D. Modify the dress code unless doing so would create an undue hardship.
Answer: D
Explanation:
Explanation/Reference:
Answer option A is correct.
A dress-code policy is generally an accepted employer practice, provided it applies to all employees or employees in certain job categories. There are exceptions, however, based on ethnicity or religious practices. As with any other accommodation, an employer should actively seek a solution that does not result in undue hardship. See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Employee Relations
NEW QUESTION # 80
Which of the following is used during the strategic planning process?
- A. PEST analysis
- B. SWOT analysis
- C. Qualitative analysis
- D. Quantitative analysis
Answer: A
Explanation:
Section: Volume E
Explanation/Reference:
Answer option A is correct.
Chapter: Business Management and Strategy
Objective: Strategy
NEW QUESTION # 81
As part of your implementation of a new course, you will deliver pilot programs to a small group of learners in your organization. Which of the following are the two types of pilot programs that an organization can use within ADDIE?
- A. Identical program format and abbreviated program format
- B. Mock program and management-driven format
- C. Instructor-to-instructor format and instructor-to-peer format
- D. Job-sampling program and abbreviated program format
Answer: A
Explanation:
Explanation/Reference:
Answer option C is correct.
There are two generally accepted approaches to hosting pilot training: Identical program format and abbreviated program format.
Answer option A is incorrect. These are not valid types of program formats. The two that are used with ADDIE implementation are identical program format and abbreviated program format.
Answer option B is incorrect. These are not valid types of program formats. The two that are used with ADDIE implementation are identical program format and abbreviated program format.
Answer option D is incorrect. These are not valid types of program formats. The two that are used with ADDIE implementation are identical program format and abbreviated program format.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management
NEW QUESTION # 82
Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?
- A. Permanent arbitration
- B. Decisions
- C. Ad hoc arbitration
- D. Interest arbitration
Answer: D
Explanation:
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Union Organization
NEW QUESTION # 83
How can an employer determine whether a job creates an ergonomic hazard for an employee?
- A. Observe the incumbent performing the job duties.
- B. Review and analyze the OSHA logs.
- C. Review and analyze the workers' compensation records.
- D. Review the MSDS.
Answer: A
Explanation:
Answer option B is correct.Although a review and analysis of OSHA logs (C) or workers' compensation records (D) can be used to determine any injury patterns occurring in the workplace, observing the incumbent (B) performing the work is necessary to determine whether there is an ergonomic hazard in the job. An MSDS (A) describes chemical hazards unrelated to ergonomics. Chapter: Risk Management Objective: Review Questions
NEW QUESTION # 84
Richard, who works at the customer service counter in an auto-supply store, told his manager that because of chronic back pain, it is difficult for him stand for long periods and asked for an accommodation. The manager isn't sure, based on the essential job functions, how an accommodation can be provided. You advise the manager to begin the interactive process with the employee. What should the manager do to begin this process?
- A. Ask Richard to meet with HR to resolve the problem.
- B. Ask Richard how his back was injured.
- C. Provide a stool for Richard to use at the counter.
- D. Ask Richard whether he has any suggestions for an accommodation.
Answer: D
Explanation:
Section: Volume A
Explanation/Reference:
Answer option C is correct.
To assess the reasonableness of a requested accommodation, employers should ask employees to describe their limitations, how those limitations affect their performance of essential job functions, and whether they have suggestions for an accommodation that would allow them to perform the functions. See Chapter 8 for more information.
Chapter: Risk Management
Objective: Risk Management
NEW QUESTION # 85
What type of dispute resolution believes that conflict is good and is used to resolve long-standing, deep-rooted conflicts within an organization?
- A. Mediation
- B. Arbitration
- C. Alternative dispute resolution
- D. Constructive confrontation
Answer: D
Explanation:
Section: Volume B
Explanation/Reference:
Answer option B is correct.
Constructive confrontation believes that conflict is good and can be used to propel the company forward.
Constructive confrontation aims to move those in conflict from focusing on the nonessential items to focus on solving the problem.
Answer option A is incorrect. Alternative dispute resolution is a generic category of dispute resolution that doesn't involve lawsuits.
Answer option D is incorrect. Mediation doesn't believe that conflict is good - it does use a neutral, third party to help the parties negotiate a solution to the problems.
Answer option C is incorrect. Arbitration is often contract-mandated or court-mandated and is similar to mediation where both parties try to find a negotiated solution to an issue.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter
7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Dispute Resolution
NEW QUESTION # 86
A risk reduction strategy that many organizations use for terminated vested participants or retirees of a defined benefit pension plan is to:
- A. Increase the retirement age
- B. Terminate the plan
- C. Provide lump sum payouts
- D. Reduce benefit contributions
Answer: C
Explanation:
Offeringlump sum payoutsremoves long-term liabilities and actuarial risk for the company. It allows participants to take full control, and organizations toreduce future plan obligations.
Extract from HRCI-aligned HR knowledge (Total Rewards):
SPHR knowledge includes "risk mitigation in legacy retirement plans," and identifiesde-risking strategies such as lump sum offerings to reduce exposure tomarket fluctuations and longevity risk.
NEW QUESTION # 87
......
Preparing for the SPHR certification exam requires significant time and effort. Candidates must study the exam content thoroughly and be familiar with the HR body of knowledge. They may choose to take a preparation course or study on their own using study materials and practice exams. Many candidates find it helpful to participate in a study group or network with other HR professionals who have already earned their SPHR certification.
SPHR Braindumps Real Exam Updated on Dec 07, 2025 with 142 Questions: https://freetorrent.braindumpsvce.com/SPHR_exam-dumps-torrent.html