[Mar-2023] Dumps Brief Outline Of The ADX-271 Exam - BraindumpsVCE
ADX-271 Training & Certification Get Latest Community Cloud Consultant
NEW QUESTION 79
Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery Network (CDN) for its domain in production environment.
What should CK keep in mind about salesforce CDN?
- A. Salesforce CDN is only supported in Full sandbox environments.
- B. Salesforce CDN is supported in all sandbox environment
- C. Salesforce CDN is not supported in sandbox environments.
- D. Salesforce CDH is only supported in Developer sandbox environments
Answer: C
NEW QUESTION 80
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: * Universal Containers can engage with partners during the Sales cycle. * Universal Containers can have internal ions NOT visible to partners. * The Channel Manager can bring any Universal Containers employee to the ion. * Universal Containers employees may or may NOT have access to the Partner Community. How should a Salesforce Admin fulfill those requirements?
- A. Leverage Opportunity feed and group record layout for access control
- B. Leverage unlisted groups and record sharing for access control
- C. Leverage Opportunity feed and manual shares for access control
- D. Leverage private groups and record sharing for access control
Answer: D
NEW QUESTION 81
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content.
How should the Administrator render advertising content in the Community?
- A. Download and install the Community Content package from the AppExchange.
- B. Use Process Builder to import content from the CMS on a periodic basis.
- C. Configure CMS Connect to pull content from the CMS.
- D. Build a custom integration point between the CMS and the Community.
Answer: C
NEW QUESTION 82
You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?
- A. Go into the Community Manager >> Administration and Activate the community
- B. Go into the Community Manager >> Administration >> Settings and Activate the Community
- C. Deploying to production automatically enables the community
- D. Go into the Community Builder >> Settings and Activate the community
- E. The community will automatically activate when you add users to it
Answer: B
NEW QUESTION 83
Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers
- A. Download an app from AppExchange
- B. Write custom code
- C. Edit the default navigation
- D. Fix the header's Position.
Answer: A,B
NEW QUESTION 84
Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers
- A. Find and install a Lightning survey app from the AppExchange
- B. Create a new page, add the standard survey components, and publish
- C. Find and install a Visualforce survey app from the AppExchange
- D. Build custom Lightning survey components for the template
Answer: A,D
NEW QUESTION 85
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- B. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
Answer: D
NEW QUESTION 86
Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?
- A. Enable Chat for only authenticated users and pass the user's information on hidden fields.
- B. Create a flow for customers to fill out before initiating Chat.
- C. Create a pre-chat form to fill out before initiating Chat.
- D. Deploy a unique chat per topic.
Answer: C
NEW QUESTION 87
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
- A. External Apps
- B. Channel Account
- C. Commerce Portal
- D. Customer Community Plus
Answer: A,C
NEW QUESTION 88
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics.
Which two permissions must be enabled for site users in Setup to accomplish this?
Choose 2 answers
- A. Tags Allowed
- B. Member Can Access Topics
- C. Create Topics
- D. Assign Topics
Answer: C,D
NEW QUESTION 89
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?
- A. Community View
- B. Customer Insights
- C. Einstein Customer
- D. Experience Tracker
Answer: B
NEW QUESTION 90
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Configure Live Agent in the Salesforce org.
- B. Set up Live Agent in Community Management.
- C. Enable Live Agent in Community Settings.
- D. Add a custom Live Agent Lightning component.
Answer: A,D
NEW QUESTION 91
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Update the Admin profile so that the Knowledge tab is visible.
- B. Add the Global Header permission set to all Community users.
- C. Edit the Partner Community profile so that the Knowledge tab is visible.
- D. Create a Knowledge article and make it visible to the appropriate channel.
Answer: D
NEW QUESTION 92
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?
- A. Leverage sharing rules.
- B. Leverage manual shares.
- C. Leverage Account Teams.
- D. Leverage public groups.
Answer: C
NEW QUESTION 93
Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:
- A. Connect to the Einstein recommendation API
- B. Enter a description of the recommendation
- C. Select a custom recommendation channel in the Marketing Cloud
- D. Enter a label for the button in the recommendation
- E. Click "upload image" to include an image with your recommendation
Answer: B,D,E
NEW QUESTION 94
Universal Containers built a Community on the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version. What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are on the page, but will NOT load until the Community is published.
- B. The Lightning components are on the page and load as expected.
- C. The Lightning components are neither on the page nor in Community Builder.
- D. The Lightning components are NOT on the page, but are available in Community Builder.
Answer: C
NEW QUESTION 95
Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?
Choose 3 answers
Add a menu item to the Navigation Menu component
Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menu item type for the Project object
- A. Select the created Bolt solution in the Builder Themes
- B. Export the Customer Community using Site.com Studio
- C. Export the Customer Community template in the Builder Settings
- D. Select the created Bolt solution in the Community Creation wizard
- E. Define the name, images, and features of the template
Answer: A,C,D
NEW QUESTION 96
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