Pass 700-805 Exam in First Attempt Guaranteed 100% Cover Real Exam Questions [Apr-2024]
Valid 700-805 test answers & Cisco 700-805 exam pdf
Cisco 700-805 exam, also known as the Cisco Renewals Manager exam, is a certification program designed to test and validate the knowledge and skills of professionals who are responsible for managing the renewal process of Cisco products and services. 700-805 exam is ideal for individuals who work in sales, customer success, or channel operations roles, and who need to understand the Cisco renewals process to improve customer satisfaction and retention.
NEW QUESTION # 25
Which statement is the most accurate description of the Health Index?
- A. a measurement tool for resolving specific product quality issues and adoption barriers
- B. an ongoing measurement of customer sentiment
- C. a tool for service providers to determine what stage of the lifecycle to offering training solutions
- D. an ongoing measurement of several key customer health indicators
Answer: D
NEW QUESTION # 26
What is the main purpose of CCW-R?
- A. to allow customers and partners to download renewal data
- B. to capture partner and customer billing preferences
- C. to allow customers and partner store new software subscriptions and service contracts from one tool
- D. to factor customer ATR, up sell and attrition
Answer: C
Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience
NEW QUESTION # 27
Which two factors drive subscription value for customers? (Choose two)
- A. up to date security protection
- B. training access
- C. freeware offers
- D. continuous access to innovation
- E. bundling of software and hardware
Answer: A,D
NEW QUESTION # 28
Who do Renewals Managers (RMs) work with?
- A. RMs work with service delivery teams and monitor engagements.
- B. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- C. RMs work by themselves to develop a high level view customer requirements and objectives.
- D. RMs work with pre-sales engineers and build customer solutions.
Answer: A
NEW QUESTION # 29
Which action should a Renewals manager take first?
- A. Assign an RS to priority accounts
- B. Meet the customer and perform a renewals diagnosis
- C. Meet and confirm the am,css,csm and their resources
- D. Download contract data and develop a renewals strategy
Answer: C
NEW QUESTION # 30
Which two factors drive subscription value for customers?(Choose two)
- A. Freeware offers
- B. Up to date security protection
- C. Continuous access to innovation
- D. Training access
- E. Bunding of software and hardware
Answer: B,C
NEW QUESTION # 31
What is the primary customer value of the Cisco Services Portfolio?
- A. Customers can develop their own service offerings
- B. Services packages tailored to specific customer needs
- C. Services priced based on usage
- D. On-call, 24/7 service technicians at all levels
Answer: B
NEW QUESTION # 32
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. help manage Discounts for Quoting
- B. Trusted Data Source for Hardware Refresh and Software renewal insights
- C. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- D. gain insight into new and unique business prospects for your customers and expand sales potential
Answer: A
NEW QUESTION # 33
Which discussion point helps up sell a customer?
- A. Focus on how much it will cost the customer.
- B. Discuss changes in the network and identify any uncovered additions to the network.
- C. Discuss your prior ties and why you need the sale.
- D. Focus on what the customer already has covered on the network.
Answer: B
NEW QUESTION # 34
Which services are contained in the CX portfolio?
- A. Support Services and business Critical Services
- B. Support Services,Business Critical Services, Professional Services and Managed services
- C. Support Services,Business Critical Services,Professional Services,Managed services, and Learning Services
- D. Support Services ,Business Critical Services and Professional Services
Answer: C
NEW QUESTION # 35
Which services are contained in the CX portfolio?
- A. Support Services, Business Critical Services, Professional Services and Managed Services
- B. Support Services and Business Critical Services
- C. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
- D. Support Services, Business Critical Services and Professional Services
Answer: C
Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies
NEW QUESTION # 36
Which is the first step in a solutions-led sales approach?
- A. examine previous purchases
- B. present quote to customer
- C. understand the customer's objectives
- D. identify the latest technology release
Answer: C
NEW QUESTION # 37
Which licensing model is the most complex for a customer to manage?
- A. Enterprise agreement
- B. Managed service agreement
- C. Subscription
- D. A La Carte
Answer: D
NEW QUESTION # 38
Which group of products are enterprise networking products?
- A. Iwan,Viptela,Meraki
- B. Routing,Switching,Access Points
- C. Salesforce,Box,AWS
- D. WAN,LAN,Wireless
Answer: A
NEW QUESTION # 39
Which area of the Success Plan is the Renewal Manager responsible?
- A. Adoption Barriers Overcome
- B. Barriers Predicted
- C. Success Plan Hypothesis
- D. Solution Renewal
Answer: D
Explanation:
The area of the Success Plan that the Renewal Manager is responsible for is Solution Renewal. The Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members. The Solution Renewal area of the Success Plan covers the activities related to renewing the customer's contract, such as reviewing the current solution, assessing the customer's satisfaction and value realization, proposing any improvements or enhancements, negotiating the terms and conditions, and executing the renewal agreement. The Renewal Manager is in charge of leading and managing the Solution Renewal area of the Success Plan, as well as collaborating with other account team members, such as Customer Success Managers, Account Executives, or Sales Engineers.
NEW QUESTION # 40
Which success indicator for a Renewals Manager is valid?
- A. new product introductions
- B. on-time renewal
- C. increased deployment of licenses
- D. stabilized customer satisfaction scores
Answer: B
Explanation:
A success indicator for a Renewals Manager that is valid is on-time renewal. On-time renewal measures the percentage of customers who renew their contracts with Cisco before or on the expiration date. On-time renewal reflects the Renewals Manager's ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. On-time renewal also reduces the risk of losing customers to competitors or alternative solutions. On-time renewal is calculated by dividing the number of customers who renew on time by the number of customers who are eligible to renew in a given period. On-time renewal is different from other metrics such as increased deployment of licenses, stabilized customer satisfaction scores, or new product introductions, which are not directly related to the Renewals Manager's role or performance.
NEW QUESTION # 41
Which detail is provided in the scorecard by using the Total Program View tool?
- A. renewal rate
- B. new products
- C. program rate
- D. EOL products
Answer: A
Explanation:
According to the Total Program View (TPV) User Guide1, the scorecard is a dashboard that provides a summary of the partner's performance across different programs and metrics. One of the metrics that is provided in the scorecard is the renewal rate, which is defined as:
The percentage of recurring revenue that is retained or renewed within a defined time period (usually 90, 180, or 365 days) A key indicator of customer satisfaction, retention, and loyalty A factor that affects the partner's incentives and rebates
NEW QUESTION # 42
What is the future state goal of licensing at Cisco?
- A. Smart License
- B. Classic PAK
- C. Standby License
- D. Right to use
Answer: A
NEW QUESTION # 43
Which licensing model is the most complex for a customer to manage?
- A. Managed service agreement
- B. Enterprise agreement
- C. A La Carte
- D. Subscription
Answer: A
NEW QUESTION # 44
What support should an RM take from the CSM?
- A. Communicate new green field opportunities
- B. Communicate value and the impact of Cisco solutions
- C. Oversee the closure of contracts
- D. Book customer-service briefings
Answer: D
NEW QUESTION # 45
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Topics of Cisco 700-805: Cisco Renewals Manager Exam
700-805 exam dumps include the topics in this division:
- 1.0 Customer Success Foundation 20%
- 2.0 Business Acumen 35%
- 3.0 Leadership 30%
- 4.0 Cisco Tools and Processes 15%
700-805 Exam Questions – Valid 700-805 Dumps Pdf: https://freetorrent.braindumpsvce.com/700-805_exam-dumps-torrent.html