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HP Selling HP Printing and Computing Services : HP2-H28

Updated: Aug 02, 2026

Q & A: 44 Questions and Answers

HP2-H28 Braindumps VCE
  • Exam Code: HP2-H28
  • Exam Name: Selling HP Printing and Computing Services

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HP HP2-H28 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: HP Services Portfolio Overview25%- Data Protection and Security Services
- HP Care Pack Services
- Deployment and Installation Services
- Usage and Care Services
Topic 2: Selling and Positioning Services25%- Quantify business value and ROI
- Overcome objections and close sales
- Bundle services with hardware solutions
- Identify customer business needs
Topic 3: Printing Services Solutions25%- HP Designjet and LaserJet support services
- Managed Print Services value proposition
- Print service levels and coverage options
Topic 4: Computing and Personal Systems Services25%- Defective Media Retention and recovery services
- Accidental Damage Protection and Travel Coverage
- PC, notebook, workstation service offerings

HP Selling HP Printing and Computing Services Sample Questions:

1. What is an important business value proposition when selling HP Care Pack Services to Corporate, Enterprise, and Public Sector customers?

A) How HP services can positively impact their financial performance
B) The benefits of HP Smart Friend
C) The value of user advisory and premium services
D) Safeguarding their business with limited or no IT staff


2. Which type of services can an HP Printing and Computing Services specialist sell?

A) It depends on the geography; the permitted services vary from one country to another,
B) The specialist can sell services for printing and personal systems.
C) The specialist can sell services for server, data center printer, and computer.
D) The services are defined with each partner.


3. In addition to the Travel Coverage and Accidental Damage Protection services, what other value added service can be offered to consumers?

A) Premium Services
B) Defective Media Retention
C) Preventative Maintenance Kit Replacement
D) Data Protection


4. What is the purpose of the HP Services portfolio?

A) to increase efficiency, reduce cost, and extend the life of Printing and Personal Systems
B) to increase the cost of total services
C) to increase hardware refreshes in the business sector
D) to extend the life of Printing and Personal Systems


5. Which statement is true about the worldwide services market?

A) The services market is very competitive with low annual growth
B) Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
C) Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
D) Customers are still brand conscious and do not pay much attention to the experience they get from devices.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: C

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