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Updated: Oct 14, 2026
Q & A: 306 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration | 11% | - Describe the capabilities of the Account Engagement Recycle Bin - Illustrate how to create, edit, and map fields - Explain the relationship between Account Engagement and Salesforce |
| Topic 2: Lead Management | 24% | - Distinguish between the capabilities of, use cases for, and how to create different types of lists - Define the capabilities of a segmentation rule - Explain the components and use cases of an automation rule - Define the capabilities of page actions - Identify the capabilities and use cases of custom redirects - Explain what a Score measures and how scoring is managed - Define the capabilities of a completion action - Explain what a Grade measures and how grading is managed |
| Topic 3: Engagement Studio | 17% | - Distinguish between the components of an Engagement Program - Explain Engagement Program structure and capabilities |
| Topic 4: Visitors and Prospects | 8% | - Apply the appropriate plan of action using Prospect Audits given a scenario - Describe the relationship between visitors and prospects |
| Topic 5: Email Marketing | 20% | - Identify the capabilities and use cases for email given a scenario - Distinguish between the metrics collected in Account Engagement email reporting - Distinguish between an Email and an Email Template |
| Topic 6: Account Engagement Forms, Form Handlers and Landing Pages | 20% | - Identify the capabilities, use cases and interpret reporting metrics for landing pages - Identify the capabilities, use cases and interpret metrics of Account Engagement forms given a scenario |
What would a hard bounce refer to on an email sending report?
Correct Answer: D 🗳️
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LenoxSoft wants to provide a list of their products on their "Contact Us" form and ask prospects to select only one product they are most interested in.
Which field type should they leverage?
Correct Answer: B 🗳️
Explanation: Only visible for BraindumpsVCE members. You can sign-up / login (it's free).
How should a user understand how many prospects are currently waiting on a step in an engagement program?
Correct Answer: A 🗳️
Explanation: Only visible for BraindumpsVCE members. You can sign-up / login (it's free).
Which is NOT a way to assign a custom role to a user?
Correct Answer: B 🗳️
Explanation: Only visible for BraindumpsVCE members. You can sign-up / login (it's free).
An engagement studio program is created with an Email Send action step immediately followed by an Email Open trigger step with a 3 day wait. A prospect is sent the email and progresses to the Email Open trigger. On day 2, the prospect opens the email.
How would the prospect progress through the trigger step?
Correct Answer: B 🗳️
Explanation: Only visible for BraindumpsVCE members. You can sign-up / login (it's free).
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